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Our Customer Support Team is here to help. Reach us through any of the channels listed here. No credit checks, hidden fees, or interest.
More Questions? Check out our Help Center or our FAQ page.
SPECIAL 80% OFF PROMO
How to reach us:
- Via email: support@kikoff.com
- Via call: 1-844-741-9275
Live chat and phone support available from 4am-7pm PT.
** Rent Reporting reports payment history to Equifax and TransUnion on a monthly basis.
- Individual results may vary. Subject to approval & identity verification. For Kikoff Credit Service, plans start at $5/month for 12 months, for a total of $60, billed monthly. Features may vary depending on the plan purchased. Kikoff tradeline is a Credit Account intended exclusively for financing purchases via the Kikoff Store. Additional terms and conditions may apply. Cancel anytime. Late or missed payments will have a negative impact on your credit. Make on-time payments to maintain account health.
- The total of 80 million points increased represents the total combined credit score (VantageScore 3.0) points gained across all Kikoff users between Jan-2019 & July-2025. Individual results may vary.
- New Mexico residents only – TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER YOU MAY WRITE OR CALL Compliance Director at 633 Folsom St Suite 300 San Francisco, CA 94107; (775) 993-6992.; or at support@kikoff.com. This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website NM Regulation & Licensing Dept | Financial Institutions Division.
- 45-day money back guarantee requires completing your cancellation of the Kikoff Credit Service and/or any other Kikoff store item(s) within 45 days, starting from the day of the first purchase of the Kikoff Credit Service or any Kikoff Store product(s). Guarantee is limited to up to one use per person.
- You will only be covered if (1) you report the Stolen Identity Event or an Unauthorized Electronic Fund Transfer to us within 90 days of discovery, and (2) you first discover the Stolen Identity Event or Unauthorized Electronic Fund Transfer while you are enrolled in a Membership Program.
- Based on Kikoff’s analysis of Equifax VantageScore 3.0 scores, run October 21, 2026, 17% of Kikoff Credit Account customers who joined between September 1, 2024 and September 1, 2025, saw an average change of +90 points (median: +86) from their starting score to the highest score reached within one year after their first payment. This includes customers who made their first payment, had a score between 300 and 600 in the 30 days before that payment, and kept their account open with no missed payment for the full year (365 days). Results reflect each customer’s overall credit activity during the period and may not be attributable to Kikoff. Individual outcomes will vary and are not guaranteed. On-time payments may help your score, while late or missed payments may hurt it.